Solution
- In SmartConsole, activate Identity Awareness without using the Identity Awareness Configuration wizard:
a. Open the Security Gateway or Cluster object.
b. On the General Properties tab, select the Network Security tab.
c. Enable Identity Awareness.
d. Click Cancel on the Identity Awareness Configuration window.
e. Verify that Identity Awareness is enabled.
f. Click OK.
g. Install the Access Policy on the Security Gateway or Cluster object.
- On the Security Management Server:
a. Access the command line.
b. Log in as an expert.
c. Run the command “adlogconfig a”
d. Select the option “Use NTLMv2”
e. Select the option “Exit and save”
- In SmartConsole, restart the Identity Awareness Configuration wizard and continue configuring Identity Awareness:
a. Open the Security Gateway or Cluster object.
b. On the General Properties tab, select the Network Security tab.
c. Disable Identity Awareness, do not click OK.
d. Enable Identity Awareness.
e. Continue configuring Identity Awareness in the wizard.
f. Click OK.
g. Install the Access Policy on the Security Gateway or Cluster objec
To enable NTLMv2 support for AD Query:
- In SmartConsole, activate Identity Awareness without using the Identity Awareness Configuration wizard:
a. Open the Security Gateway or Cluster object.
b. On the General Properties tab, select the Network Security tab.
c. Enable Identity Awareness.
d. Click Cancel on the Identity Awareness Configuration window.
e. Verify that Identity Awareness is enabled.
f. Click OK.
g. Install the Access Policy on the Security Gateway or Cluster object.
- On the Security Management Server:
a. Access the command line.
b. Log in as an expert.
c. Run the command “adlogconfig a”
d. Select the option “Use NTLMv2”
e. Select the option “Exit and save”
- In SmartConsole, restart the Identity Awareness Configuration wizard and continue configuring Identity Awareness:
a. Open the Security Gateway or Cluster object.
b. On the General Properties tab, select the Network Security tab.
c. Disable Identity Awareness, do not click OK.
d. Enable Identity Awareness.
e. Continue configuring Identity Awareness in the wizard.
f. Click OK.
g. Install the Access Policy on the Security Gateway or Cluster object.